Resources for our students to use, both for detailing and business skills.

Dressing Up

What is the most important job of a plastic dressing?

…Enhance the look of plastic textures?

…Darken the finish so they look newer?

…Stop the surfaces getting dusty and dirty?

…Protect them from discolouration?

All nice reasons for using a plastic dressing, but nothing “important” long term

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Growing a Business

Time to Grow

  So, you took the plunge. You quit your job, bought some equipment, maybe leased a van or a small unit and started your detailing business! That was a year or two back now, and

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Pre-work Inspection Forms

Pre-work inspection forms, like insurance, safety data sheets, first aid kits and risk assessments, are important details for a business that you hope you’ll never need, but you’ll be glad you had them if you do. they add a professional touch to a service and give customers clarity and confidence in your work.

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Question everything

There are so many assumptions, spurious science, “everyone knows” facts out there on the internet for new, innocent and enthusiastic entrants to the industry – who will sit for hours and research the best way to deliver services – that it’s easy to accept many supposed “facts” at face value, which make sense until you start to query them…

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Managing Expectations is a balancing act, with a range of barriers pitentialls standing between what a customer wants, and what can be delivered.

Managing Expectations

Managing Expectations in the Car Care Industry.   The most successful detailing businesses are not the ones that deliver exactly what the customer asks for, but deliver the best possible outcome with a balance of

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TDS Topics

Whilst it seems extravagant, using low solids water will give you a much easier time when washing vehicles, especially over the summer months when the sun can play havoc with washing conditions, and could save you hours in clearing up dried water marks and drips

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Psychological Pricing

  Psychological Pricing Strategy   It sounds devious and sinister, doesn’t it? But psychology is both a basic and an advanced pricing and sales tool, which can be used to great effect to help simplify

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How Do I… Work out fixed costs

It’s imperitive you know these both when you start your detailing business, and you keep on top of the costs regularly once you’re up and running to ensure you’re covering your costs.

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Upselling your services

It’s not a dirty word, upselling is a crucial tactic in increasing business turnover. Where many go wrong is upselling the product they want to sell most, rather than the product the customer needs.

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What are you selling?

It’s quite an important question, as it can be what separates you from the crowd when turning a potential customer into your customer. What NEED is your customer looking to fulfill by using your services?

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