The Friday Sessions are a monthly event giving you a free learning opportunity right here in the classroom at UK Detailing Academy. We wanted to create a small session of students in the room, sometimes hosted by ourselves, sometimes joined by special guests, to deliver some topics that detailers can use to further themselves and their businesses.
Friday Sessions are completely free to attend, signup opens on the 1st of each month at 9.00 am.
Please note – this is an in-person event and you will need to travel to us in order to attend. Please ensure you are aware of our location and are willing to travel before booking.
Sign up here to receive an alert when new dates can be booked:
Upcoming sessions*:
Pre-release – Dave Reed – Customer Resolution
Dave Reed presents a morning session on dealing with customer issues that inevitably crop up in the course of business.
You can’t please everyone all the time. Sometimes, things go wrong, and a customer is unhappy. How you deal with this will define your business’s success.
Join us for a morning session to learn, run through tips, techniques, and processes for resolving a range of customer issues successfully, from dissatisfaction to non-paying customers.
Interested? Click the date in the calendar and sign up for a spot.
*agendas subject to change